Did you run through your GDPR checklist yet?

Did you run through your GDPR checklist yet?

Articles

Did you run through your GDPR checklist yet?

Did you already run through your GDPR checklist? May 2018 GDPR will come into effect. And don't forget Single Sign-On for your desktop telephones. We have an excellent solution for it.
Did you run through your GDPR checklist yet? Read more

Single Sign On for Avaya Hot Desking?

RSconnect delivers Single Sign On solution for IP Telephony and Unified Communications. Currently our software supports Cisco. Avaya support is currently being reviewed.
Single Sign On for Avaya Hot Desking? Read more

ALM Network Inventory Manager

Learn how the ALM Network Inventory Manager generates an up-to-date inventory of LAN network access ports and IP Telephony ports.
ALM Network Inventory Manager Read more

Join the RSconnect Referral Program

Are you an independent Cisco experts or network professionals? Learn how you can receive a commission of 15% on leads for our Active Login Manager solution.
Join the RSconnect Referral Program Read more

Hot desking and hot desk security

What does the term 'hot desking' (or hotdesking as a single word) mean? In this blog post, we explain the concept and how it works. And how does ALM software enable this concept?
Hot desking and hot desk security Read more

Is ransomware a risk for VoIP and UC?

Is the massive ransomware attack that recently hit organizations in over hundred countries worldwide also a threat for VoIP and other Unified Communications solutions?
Is ransomware a risk for VoIP and UC? Read more

How to configure Extension Mobility on CUCM

How does the Extension Mobility feature work and how can you configure it on the Cisco VoIP system? In this blog we give you some starting points and further references.
How to configure Extension Mobility on CUCM Read more

Unified Communications software for schools and universities

Security for schools and universities should include data protection. Secured access to personal data of students, staff and parents is essential under the new privacy regulations like GDPR.
Unified Communications software for schools and universities Read more

Cisco Unified Attendant Console Standard

Active Login Manager makes life easier for your telephone attendants. Together with the Cisco Unified Attendant Console your attendants are well equipped for more efficient call handling.
Read more

NHS Data Protection and Security incidents

The protection of personal data is of crucial importance in healthcare institutes. Learn why also your IP phones are risk factors and what prevention measures are available.
NHS Data Protection and Security incidents Read more

Extension Mobility Usability aspects

Extension Mobility - also known as hoteling or hot desking - is a powerful IP telephony feature. How do you use this feature in both a user-friendly and a secure manner?
Extension Mobility Usability aspects Read more

Social engineering using your caller ID

The Caller ID of a telephone is a powerful identification mechanism. And also often used by hackers for social engineering tricks. How hackers abuse your unprotected desktop telephone.
Social engineering using your caller ID Read more

VoIP solution for office hoteling

Our Single Sign-On software makes it possible to use office desks in a flexible way. People can just choose a desk, open their laptop and use the telephone on that desk.
VoIP solution for office hoteling Read more

Automatic login for Extension Mobility

Single Sign On for Extension Mobility may be somewhat confusing. The term 'automatic login for Extension Mobility' is also a valid definition of what we deliver.
Automatic login for Extension Mobility Read more

How to improve Call Center Utilization?

How can Single Sign-On for Telephony help you to improve your call center or contact center utilization?
How to improve Call Center Utilization? Read more

Which Cisco IP Phones support Extension Mobility?

In this overview we listed the Cisco desktop telephones that support the Extension Mobility feature.
Which Cisco IP Phones support Extension Mobility? Read more

Alternative for a load balancer in your Cisco network

A load balancer for Cisco telephony may be an expensive investment. Fortunately, investment in a load balancer is not necessary if you implement the Active Login Manager.
Alternative for a load balancer in your Cisco network Read more

Alternative solution for One Button Login

Cisco One Button Login is a smart solution to omit Extension Mobility login procedures. But Single Sign-On may be as user-friendly while more secure at the same time.
Alternative solution for One Button Login Read more

Call center fraud research

This article provides an insight in the potential threats of Call Center fraud. And we also introduce a Single Sign-On solution for Call Center telephony which may seriously reduce the risks.
Call center fraud research Read more

The cost of a missed telephone call

How important is a phone call for your business? Well, important. According to UK-based Research the financial impact of not answering (potential) customer calls may on average be around £1,200.
Read more

Phone fraud with 2-Factor Authentication

One of the fraud scenarios using a telephone is toll fraud. I discussed the basics of Toll Fraud in a
Phone fraud with 2-Factor Authentication Read more

How to prevent Toll Fraud?

One of the ‘most popular’ telephone fraud schemes, is toll fraud. Let’s have a look at what toll fraud is
How to prevent Toll Fraud? Read more

Activity Based Working reports from your infrastructure!

The popularity of Activity Based Working is growing fast. The whole concept is based on a couple of ideas and
Activity Based Working reports from your infrastructure! Read more

How to prevent CallerID Spoofing and CallerID Abuse?

The CallerID has always been and still is, for many people the proof of the identity of a calling party.
Read more

The Pros and Cons of Active Directory Password Synchronisation

Cisco IP phone login synchronisation Many organisations have taken to synchronising users’ Active Directory passwords across all the systems which
The Pros and Cons of Active Directory Password Synchronisation Read more

The benefits of Cisco VoIP extension mobility

Many staff in any organisation may need to work away from their main desk, whether due to working outside the
The benefits of Cisco VoIP extension mobility Read more

Handling the identity explosion challenge and cutting support costs

Most organisations suffer from the challenge of too many user identities, resulting in too many passwords and too many user
Handling the identity explosion challenge and cutting support costs Read more

Cisco SSO (Single Sign-On), what is it and what are the advantages for my business?

Password challenges The challenge with modern life in the computer age is the sheer number of identities, user names and
Cisco SSO (Single Sign-On), what is it and what are the advantages for my business? Read more

Top 5 Extension Mobility Security threats

Extension Mobility a very useful function. Users are no longer bounded to a single device. However, logging in is not so easy, which makes the use of Extension Mobility often less safe.
Top 5 Extension Mobility Security threats Read more

How EU Data Protection regulation impacts your VoIP

The General Data Protection Regulation (GDPR) will come into effect in 2018. What does the GDPR mean for you? And what is the impact on your VoIP and UC security requirements.
How EU Data Protection regulation impacts your VoIP Read more

IT Security for banks also includes Desktop Phone Security!

Technological innovations bring bank transactions literally to the fingertip of the customer and banks are going to be lean and mean. What does this mean for IT and Telephony security?
IT Security for banks also includes Desktop Phone Security! Read more

Active Directory – a foundation for CISCO Enterprise Single Sign-On (SSO)

A marketshare far above 75% makes Active Directory the Single Sign-On basis for Microsoft and non-Windows applications like SAP and Oracle. And for Cisco VoIP communication networks.
Active Directory – a foundation for CISCO Enterprise Single Sign-On (SSO) Read more

Guarding against Cisco VoIP security threats

How to protect Cisco voice-over-IP (VoIP) networks and telephones against unauthorised access? For IP-based voice networks similar security solutions are available as used in data networks.
Guarding against Cisco VoIP security threats Read more