

Our ALM software and office hoteling software make a powerfull combination. People can just choose a desk, open their laptop and immediately use the telephone on that desk. There is no need to manually log into that desktop telephone. As soon as one logs into the computer, he or she has automatically logged into the associated telephone as well.
Many of our customers use the software in call center environments. They also use it in office environments where people work from different desks or from a meeting room every now and then. But it is most interesting to see that our software is frequently used in what is called office hoteling. Let’s have a brief look at this concept since it covers far more than just sharing desks.
Hoteling is the concept that people don’t have their own desk anymore but reserve on a day-to-day basis a desk or cubicle in an office building. It is often referred to as ‘reservation-based unassigned seating.’ People make a reservation for a desk in advance before they arrive. But also hot-desking is popular, where employees just arrive and pick an available desk.
Hoteling has a number of benefits:
What do you need as a company to organize this? Today, there are advanced office hoteling software solutions that make it perfectly easy for employees to check the available seats and reserve one. At the same time, these office hoteling software solutions are entirely integrated in the backoffice. For example to give insights in the desk occupation or to seamlessly cooperate with employee registration tools. Companies like EMS software offer these type of office hoteling solutions.
Example of a hoteling software solution (source: EMS)
RSconnect has two solutions to support your hoteling operations:
Together with today’s office hoteling software solutions they make a complete solution for hoteling or hot desking