Office hoteling software and deskphone management: our solution

Our ALM software and office hoteling software make a powerfull combination. People can just choose a desk, open their laptop and immediately use the telephone on that desk. There is no need to manually log into that desktop telephone. As soon as one logs into the computer, he or she has automatically logged into the associated telephone as well.

Flex-office or hoteling

Many of our customers use the software in call center environments. They also use it in office environments where people work from different desks or from a meeting room every now and then. But it is most interesting to see that our software is frequently used in what is called office hoteling. Let’s have a brief look at this concept since it covers far more than just sharing desks.

The Hoteling concept

Hoteling is the concept that people don’t have their own desk anymore but reserve on a day-to-day basis a desk or cubicle in an office building. It is often referred to as ‘reservation-based unassigned seating.’ People make a reservation for a desk in advance before they arrive. But also hot-desking is popular, where employees just arrive and pick an available desk.

Benefits of hoteling

Hoteling has a number of benefits:

• Most often the only benefit mentioned is the real estate cost reduction. And indeed. In business environments where people work at different locations during the week, work part-time or part-time work from home, it would be a waste of money to give them a fixed desk which is empty most of the time.
• However, there is more. Also, the possibility to have different types of desks for different tasks (writing, phone calls, discussion) is very worthwhile. Or the chance to collaborate at your desk with different people from different teams or departments during the week can have great benefits for a company.

Office hoteling software or hot desking solutions

What do you need as a company to organize this? Today, there are advanced office hoteling software solutions that make it perfectly easy for employees to check the available seats and reserve one. At the same time, these office hoteling software solutions are entirely integrated in the backoffice. For example to give insights in the desk occupation or to seamlessly cooperate with employee registration tools. Companies like EMS software offer these type of office hoteling solutions.

Example of a hoteling software solution (source: EMS)

RSconnect tools for office hoteling software

RSconnect has two solutions to support your hoteling operations:

1. Our Active Login Manager supports the use of desktop telephones by automatic login to these telephones.
2. Our Active Login Manager Pro Plus solution provides analytical reports about the actual desktop usage, based on the statistics received from the telephony infrastructure.

Together with today’s office hoteling software solutions they make a complete solution for hoteling or hot desking