{"id":4688,"date":"2020-01-05T22:09:11","date_gmt":"2020-01-05T21:09:11","guid":{"rendered":"https:\/\/www.rsconnect.net\/en\/?page_id=4688"},"modified":"2020-01-05T22:09:11","modified_gmt":"2020-01-05T21:09:11","slug":"how-to-create-an-axl-application-user","status":"publish","type":"page","link":"https:\/\/www.rsconnect.net\/en\/support\/administrator-guides\/how-to-create-an-axl-application-user\/","title":{"rendered":"How to create an AXL application user"},"content":{"rendered":"<p><strong>How to create an AXL application user?<\/strong><\/p>\n<p>This document describes the steps to create an AXL application user.<br \/>\nThis AXL application user is required for several features of ALM. One of this feature is to logon to a phone by entering the DN of the logged of phone. This is a feature which can be used in Terminal Networks, Split Networks or Wireless Networks.<\/p>\n<p>If no Automatic Device Detection (ADD) can take place because there is no physical 1-on-1 network connection between the computer and the device this method can be used. It is an alternative to the method of using a mapping file.<\/p>\n<p>It allows a user to enter the Directory Number (DN) of the logged off Phone, ALM will query the Communications Manager (CUCM) and will login the user to the phone.<\/p>\n<p><strong>Prerequisites<\/strong><\/p>\n<p>This manual describes steps suited for Communications Manager 10.x. older versions of CUCM may differ.<\/p>\n<p><strong>Step 0<\/strong><\/p>\n<p>Login to Cisco Unified Communications Manager as an Administrator and navigate to <em>User Management \\ Application User <\/em>and create a new Application user with the username <strong>almaxluser<\/strong> and password <strong>almaxluser<\/strong><\/p>\n<p><strong>Step 1<\/strong><\/p>\n<p>Login to Cisco Unified Communications Manager as an Administrator and navigate to <em>User Management \\ User Settings \\ Role<\/em><\/p>\n<p><strong>Step 2<\/strong><\/p>\n<p>On the <em>Find and List Roles<\/em> page click <strong>Add New<\/strong><\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4694\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step2.png\" alt=\"\" width=\"437\" height=\"175\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step2.png 437w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step2-300x120.png 300w\" sizes=\"(max-width: 437px) 100vw, 437px\" \/><\/a><\/p>\n<p><strong>Step 3<\/strong><\/p>\n<p>On the next page select \u201cCisco CallManager AXL Database\u201d from the pull-down menu and click <strong>Next<\/strong><\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4695\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step3.png\" alt=\"\" width=\"256\" height=\"279\" \/><\/a><\/p>\n<p><strong>Step 4<\/strong><\/p>\n<p>Add a \u201cName\u201d and a \u201cDescription\u201d and tick the box called \u201cAllow to use API\u201d<\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4696\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step4.png\" alt=\"\" width=\"553\" height=\"279\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step4.png 553w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step4-300x151.png 300w\" sizes=\"(max-width: 553px) 100vw, 553px\" \/><\/a><\/p>\n<p>Click <strong>Save<\/strong><em>\u00a0<\/em><\/p>\n<p><strong>Step 5<\/strong><\/p>\n<p>Navigate to <em>User Management \\ User Settings \\ Access Control Group<\/em><\/p>\n<p><strong>Step 6<\/strong><\/p>\n<p>On the <em>Find and List Roles<\/em> page click <strong>Add New<\/strong><\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step6.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4697\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step6.png\" alt=\"\" width=\"553\" height=\"206\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step6.png 553w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step6-300x112.png 300w\" sizes=\"(max-width: 553px) 100vw, 553px\" \/><\/a><\/p>\n<p><strong>Step 7<\/strong><\/p>\n<p>Add a \u201cName\u201d and click <strong>Save<\/strong><\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step7.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4698\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step7.png\" alt=\"\" width=\"336\" height=\"271\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step7.png 336w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step7-300x242.png 300w\" sizes=\"(max-width: 336px) 100vw, 336px\" \/><\/a><\/p>\n<p><strong>Step 8<\/strong><\/p>\n<p>On the next page click \u201cAdd App User to Group\u201d<\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step8.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4699\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step8.png\" alt=\"\" width=\"477\" height=\"348\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step8.png 477w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step8-300x219.png 300w\" sizes=\"(max-width: 477px) 100vw, 477px\" \/><\/a><\/p>\n<p><strong>Step 9<\/strong><\/p>\n<p>Within the new page that pops-up search for the user with UserID <strong>almaxluser<\/strong>, tick the box to select the user and click on <strong>Add Selected<\/strong><\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step9.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4700\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step9.png\" alt=\"\" width=\"456\" height=\"377\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step9.png 456w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step9-300x248.png 300w\" sizes=\"(max-width: 456px) 100vw, 456px\" \/><\/a><\/p>\n<p><strong>Step 10<\/strong><\/p>\n<p>On the previous page click <strong>Save<\/strong><\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step10.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4701\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step10.png\" alt=\"\" width=\"553\" height=\"367\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step10.png 553w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step10-300x199.png 300w\" sizes=\"(max-width: 553px) 100vw, 553px\" \/><\/a><\/p>\n<p><strong>Step 11<\/strong><\/p>\n<p>In the top right corner select <strong>Assign Role to Access Control Group<\/strong> from the pull-down menu<\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step11.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4689\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step11.png\" alt=\"\" width=\"553\" height=\"134\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step11.png 553w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step11-300x73.png 300w\" sizes=\"(max-width: 553px) 100vw, 553px\" \/><\/a><\/p>\n<p><strong>Step 12<\/strong><\/p>\n<p>In the next windows click on the button <strong>Assign Role to Group<\/strong><\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step12.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4690\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step12.png\" alt=\"\" width=\"401\" height=\"312\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step12.png 401w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step12-300x233.png 300w\" sizes=\"(max-width: 401px) 100vw, 401px\" \/><\/a><\/p>\n<p><strong>Step 13<\/strong><\/p>\n<p>On the Find and List Roles page click on find button and select <strong>Custom AXL Access<\/strong> tick the box to select the Role and click on <strong>Add Selected<\/strong><\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step13.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4691\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step13.png\" alt=\"\" width=\"553\" height=\"397\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step13.png 553w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step13-300x215.png 300w\" sizes=\"(max-width: 553px) 100vw, 553px\" \/><\/a><\/p>\n<p><strong>Step 14<\/strong><\/p>\n<p>On the previous page click <strong>Save<\/strong><\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step14.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4692\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step14.png\" alt=\"\" width=\"391\" height=\"300\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step14.png 391w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step14-300x230.png 300w\" sizes=\"(max-width: 391px) 100vw, 391px\" \/><\/a><\/p>\n<p><strong>Step 15<\/strong><\/p>\n<p>Return to the Application User page under User Management, search for the in step 0 created Application User and verify the Groups and Roles configuration, it must no contain the Custom AXL Access reference<\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step15.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4693\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step15.png\" alt=\"\" width=\"553\" height=\"411\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step15.png 553w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2020\/01\/alm_cucm_create-axl_step15-300x223.png 300w\" sizes=\"(max-width: 553px) 100vw, 553px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to create an AXL application user? This document describes the steps to create an AXL application user. This AXL<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":3804,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"basic_page.php","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-4688","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to create an AXL application user - RSconnect<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rsconnect.net\/en\/support\/administrator-guides\/how-to-create-an-axl-application-user\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to create an AXL application user - RSconnect\" \/>\n<meta property=\"og:description\" content=\"How to create an AXL application user? 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