{"id":3927,"date":"2019-04-15T15:34:04","date_gmt":"2019-04-15T13:34:04","guid":{"rendered":"https:\/\/www.rsconnect.net\/en\/?page_id=3927"},"modified":"2021-07-19T09:52:33","modified_gmt":"2021-07-19T07:52:33","slug":"alm-datasheet","status":"publish","type":"page","link":"https:\/\/www.rsconnect.net\/en\/support\/administrator-guides\/alm-datasheet\/","title":{"rendered":"ALM datasheet"},"content":{"rendered":"<p><strong>Datasheet ALM (Active Login Manager)<\/strong><\/p>\n<p>ALM provides core business features like security and privacy to the communication needs of any employee in every type of business.<\/p>\n<p>ALM is a very useful add-on to Cisco\u2019s Extension Mobility. Providing a PC integrated automatic logon engine to protect companies against unidentified high phone bills and secures internal phone usage. When using EM in combination with ALM users will experience a presence like feature.<\/p>\n<p>Using special techniques and software the ALM is able to find a Cisco IP Phone within the network using the PhoneDetectionEngine (PDE). This PDE uses (Cisco) standard protocols like CDP and open standards like LLDP to detect any connected Cisco IP Phone.<\/p>\n<p>The ALM software replaces the need for a user to manually enter their Username and PIN with a tiny Windows application on the user\u2019s PC or laptop computer. ALM stores the Username and PIN fully encrypted within the Operating Systems registry. Therefore protecting a user\u2019s phone and credentials.<\/p>\n<p>Providing the user with the ability to either log on manually to their Cisco IP Phone or use the ALM software to automate the process.<\/p>\n<p>Ideal for office or desk sharing, suitable for use in call- and contact centres. A easy and affordable way of protecting your phone system, making the use of Extension Mobility easier for all your users, prevent unauthorized usage of the phone system and stop toll-fraud.<\/p>\n<p>Seamless integration with all current Cisco CallManager platforms is supported without the need to purchase any additional hardware or software components. The only requirement is a Microsoft Windows based laptop or personal computer and a Cisco IP Phone supporting Extension Mobility.<\/p>\n<p>When integrating Cisco CallManager with Active Directory users may be confronted with extensive long usernames for Extension mobility. ALM is the solution. ALM is a mediator between a user and their credentials and the Cisco CallManager system.<\/p>\n<p><strong>Key improvements in software release 5<\/strong><\/p>\n<ul>\n<li>Extended Login and Phone Detection Methods<\/li>\n<li>AXL Connection to CUCM<\/li>\n<li>Added personal History<\/li>\n<li>Added support for Inventory Manager<\/li>\n<li>Improved stability<\/li>\n<li>Updated User Settings interface<\/li>\n<li>Updated Admin Settings interface<\/li>\n<\/ul>\n<h2>Extended Login and Phone Detection Methods<\/h2>\n<p>ALM is now able to present a pop-up to a user in case of no IPPhone found. The user enters the DN of the IPPhone and this will be user to login the user to the Cisco IPPhone.<\/p>\n<h2>AXL Connection to CUCM<\/h2>\n<p>ALM maintain a connection to the AXL\/SOAP API of CUCM to allow various features to work smoother and faster.<\/p>\n<h2>Personal History<\/h2>\n<p>A simple overview can be presented within ALM which allows a user to view the logon &amp; logoff history of the IPPhone.<\/p>\n<h2>Inventory Manager support<\/h2>\n<p>ALM Inventory Manager is a separate application which allows scanning of (Cisco) network devices and dynamically build a mapping file. This mapping file can be used by ALMin cased where there is no physical phone detection possible (i.e. Thin-clients or separate voice-data networks).<\/p>\n<h2>Improved stability<\/h2>\n<p>ALM is more stable than before, the internal detection process has gone through an upgrade and therefore ALM is able to operate more stable.<\/p>\n<h2>User Settings Interface<\/h2>\n<p>The user settings screen allows a user to change the personal settings. These settings are saved for every user separately. When multiple users use one PC ALM allows every user to save its personal settings.<\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/alm-user-settings-phone-control.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3932\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/alm-user-settings-phone-control.png\" alt=\"\" width=\"478\" height=\"506\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/alm-user-settings-phone-control.png 478w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/alm-user-settings-phone-control-283x300.png 283w\" sizes=\"(max-width: 478px) 100vw, 478px\" \/><\/a><\/p>\n<h2>Admin Settings Interface<\/h2>\n<p>A local, domain Administrator or Power user has the rights to change advanced settings. Refer to the &#8220;ALM installation and configuration manual&#8221; for detailed information of all the options and settings of the ALM. This document can be obtained from the RSconnect website.<\/p>\n<p><u><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/alm-admin-settings-phone-device.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3940\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/alm-admin-settings-phone-device.png\" alt=\"\" width=\"620\" height=\"577\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/alm-admin-settings-phone-device.png 620w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/alm-admin-settings-phone-device-300x279.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/a><\/u><\/p>\n<p><strong>Detection, logon and logoff<\/strong><\/p>\n<p>After installation the phone detection starts. The progress of the detection is visible via a system tray icon. After successful logon the ALM shows a balloon message informing the user the logon process has been completed and the IP Phone is logged on.<\/p>\n<p>ALM; searching for a suitable Cisco IP Phone<\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/taskbar_icon_searching_balloon.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3923\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/taskbar_icon_searching_balloon.png\" alt=\"\" width=\"250\" height=\"100\" \/><\/a><\/p>\n<p>ALM; suitable Cisco IP Phone found, logged on with previous provided credentials<\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/taskbar_icon_logon_successful_balloon.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3922\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/taskbar_icon_logon_successful_balloon.png\" alt=\"\" width=\"250\" height=\"100\" \/><\/a><\/p>\n<p>ALM; manually logoff<\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/taskbar_icon_logoff_successful_balloon.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3926\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/taskbar_icon_logoff_successful_balloon.png\" alt=\"\" width=\"250\" height=\"100\" \/><\/a><\/p>\n<p>ALM; taskbar options<\/p>\n<p><a href=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/taskbar_right_click_menu.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3924\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2019\/04\/taskbar_right_click_menu.png\" alt=\"\" width=\"252\" height=\"190\" \/><\/a><\/p>\n<p><strong>Features<br \/>\n<\/strong>The following end-user features are supported by ALM:<\/p>\n<ul>\n<li>Log on phone when a user\u2019s logs on to\u00a0Windows<\/li>\n<li>Logoff phone when desktop is locked<\/li>\n<li>Logoff phone when user logs off<\/li>\n<li>Logoff phone when the screensaver starts<\/li>\n<li>Logoff phone when desktop is shut down<\/li>\n<li>Logoff phone when desktop is restarted<\/li>\n<li>Logoff phone when desktop is\u00a0placed in hibernation<\/li>\n<li>Logoff phone when desktop is placed in stand-by mode<\/li>\n<li>Logoff phone when laptop is removed from the docking station (only in combination with the un-dock feature within Windows)<\/li>\n<li>Logoff when sessions disconnects.<\/li>\n<li>Automatically switch to secondary or back-up\u00a0CallManager\/Communications Manager in case of primary server failure<\/li>\n<li>Login with the DN of the phone<\/li>\n<\/ul>\n<p>ALM also supports the following general features depending on the license purchased:<\/p>\n<ul>\n<li>Support for CDP and LLDP for phone detection<\/li>\n<li>Minimize detection time to 0 when using Inventory Manger<\/li>\n<li>Logon and logoff Microsoft\u2122 Skype for Business client<\/li>\n<li>Refresh Cisco Instant Messaging and Presence (IM&amp;P) client status<\/li>\n<li>Detect network cable plugged\/unplugged<\/li>\n<li>Multiple user device profiles associated with a single user account<\/li>\n<li>Logoff phone when network cable is disconnected using available Wi-Fi interface<\/li>\n<li>Disable access to &#8220;User Settings&#8221; and\/or &#8220;Admin Settings&#8221;<\/li>\n<li>Customized link to Self-Care Portal page<\/li>\n<li>Customer specific logo in ALM main screen<\/li>\n<li>Secure\/encrypted\u00a0network traffic between ALM client and CallManager\/Communications Manager<\/li>\n<li>Redundant CallManager\/Communications Manager configuration<\/li>\n<\/ul>\n<p>The features below are available on request (send an e-mail to support@rsconnect.net for additional information).<\/p>\n<ul>\n<li>Start external applications after successful logon<\/li>\n<li>Start external applications after successful logoff<\/li>\n<\/ul>\n<p><strong>System requirements<\/strong><\/p>\n<h2>Client Hardware Requirements<\/h2>\n<p>For best results we recommend at least 128 MB RAM, a 300 MHz Pentium or faster processor, 5-10 MB of free hard drive space, and a high-color (thousands or millions of colors) resolution of 800&#215;600 or greater and\u00a0 a 10\/100\/1000Mbit network interface card.<\/p>\n<p>Also the client PC needs to be directly connected to the PC Port of any Cisco IP Phone model with support for ExtensionMobility\u00a0when automatic detection is required.<\/p>\n<p>If automatic detection is not required any Cisco IP Phone model with support for ExtensionMobility is supported.<\/p>\n<p>ALM5\u00a0has been tested with the following Cisco IP Phones running SIP or SCCP firmware:<\/p>\n<ul>\n<li>Cisco IP Phones 39xx<\/li>\n<li>Cisco IP Phones 68xx<\/li>\n<li>Cisco IP Phones 69xx<\/li>\n<li>Cisco IP Phones 78xx<\/li>\n<li>Cisco IP Phones 79xx<\/li>\n<li>Cisco IP Phones 88xx<\/li>\n<li>Cisco IP Phones 89xx<\/li>\n<li>Cisco IP Phones 99xx<\/li>\n<li>Cisco DX series<\/li>\n<li>Cisco IP Communicator<\/li>\n<\/ul>\n<h2>Client Software Requirements<\/h2>\n<p>ALM5 has been tested on the following platforms:<\/p>\n<ul>\n<li>Windows 7<\/li>\n<li>Windows 8<\/li>\n<li>Windows 10<\/li>\n<li>Windows 11 (beta)<\/li>\n<\/ul>\n<p>ALM5 supports 64bit Operating Systems.<\/p>\n<h2>Supported Cisco Unified Communications Manager (CallManager) versions<\/h2>\n<ul>\n<li>Cisco CallManager 3.1 and higher<\/li>\n<li>Cisco CallManager 4.x<\/li>\n<li>Cisco Unified Communications Manager 5.x<\/li>\n<li>Cisco Unified Communications Manager 6.x<\/li>\n<li>Cisco Unified Communications Manager 7.x<\/li>\n<li>Cisco Unified Communications Manager 8.x<\/li>\n<li>Cisco Unified Communications Manager 9.x<\/li>\n<li>Cisco Unified Communications Manager 10.x<\/li>\n<li>Cisco Unified Communications Manager 11.x<\/li>\n<li>Cisco Unified Communications Manager 12.x<\/li>\n<li>Cisco Unified Communications Manager 14.x\n<\/li>\n<li>Cisco Unified Communications Manager Express 7.x<\/li>\n<li>Cisco Unified Communications Manager Express 8.x<\/li>\n<li>Cisco Unified Communications Manager Express 9.x<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Datasheet ALM (Active Login Manager) ALM provides core business features like security and privacy to the communication needs of any<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":3804,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"basic_page.php","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-3927","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ALM 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