{"id":2368,"date":"2017-02-19T20:41:42","date_gmt":"2017-02-19T19:41:42","guid":{"rendered":"https:\/\/www.rsconnect.net\/en\/?post_type=article&#038;p=2368"},"modified":"2023-09-07T22:23:27","modified_gmt":"2023-09-07T20:23:27","slug":"extension-mobility-userfriendly","status":"publish","type":"article","link":"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/","title":{"rendered":"Make Extension Mobility Userfriendly"},"content":{"rendered":"<p>Is Extension Mobility userfriendly? If we could simply use 3 digit usernames and a 4 digit PIN, Extension Mobility authentication shouldn&#8217;t be a problem.\u00a0However, this is rarely the case. In a business environment &#8211; certainly when Active Directory is used &#8211; typically the email address or some other long username is used for all enterprise applications, including Extension Mobility. Which means that the user has to enter this long username string + PIN code via the telephone keypad. This makes the use very inconvenient.<\/p>\n<p>Let&#8217;s look at the example of John Doe. He is an employee with ACMECorp and his e-mail address is john.doe@acmecorp.net. The ACMECorp\u2019s Communications Manager is synced with Active Directory (AD) and therefore staff has their e-mail address as their Extension Mobility login names. So to get access to their contacts and be reachable by phone, John and his colleagues need to login by typing their email address and PIN code. Every day, manually, on the little keypad of the phone.<\/p>\n<p>To give you a better understanding of what John needs to enter on his telephone keypad, do it yourself:<\/p>\n<blockquote>\n<p>services globe, arrow down, arrow down, select, 5, 6, 6, 6, 4, 4, 6, 6, *, 3, 6, 6, 6, 3, 3, *, *, 2, 2, 2, 2, 3, 3, 2, 2, 2, 6, 6, 6, 7, 7, 7, 7, *, 6, 6, 3, 3, 8, arrow down, 1, 2, 1, 2, 1, 2, submit<\/p>\n<\/blockquote>\n<p>More than 50 clicks, every day! Over 50 buttons that John needs to press every time he wants to log into his Extension Mobility enabled phone. It shows how complicated it is to use a potentially very powerful feature like Extension Mobility. Fortunality there are solutions to make Extension Mobility userfriendly.<\/p>\n<h2>3 Options to make Extension Mobility userfriendly<\/h2>\n<div>\n<p>RSconnect offers three userfriendly &#8216;one-click Extension Mobility&#8217; solutions:<\/p>\n<p><strong>Option 1: Active Login App<\/strong><\/p>\n<p>Using this app, users can easily log in to desk phones using a QR code.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"853\" height=\"528\" class=\"aligncenter wp-image-6707 size-full\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/active-login-app-concept.png\" alt=\"Make Extension Mobility userfriendly: Via tha app the user scans the QR code and the deskphone is loaded with the user's settings\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/active-login-app-concept.png 853w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/active-login-app-concept-300x186.png 300w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/active-login-app-concept-768x475.png 768w\" sizes=\"(max-width: 853px) 100vw, 853px\" \/><\/p>\n<p style=\"text-align: center\"><a class=\"cta__button button\" href=\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-app\/\">More info<\/a><\/p>\n<p><strong>Option 2: Active Login Manager<\/strong><\/p>\n<p>The Active Login Manager (ALM) offers automatic login for desk phones based on the user\u2019s presence.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"628\" height=\"661\" class=\"aligncenter wp-image-6661 size-full\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/Dia2.png\" alt=\"Userfriendly extension Mobility: As soons as the user's computer is activated, the associated deskphone is loaded with the user's settings.\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/Dia2.png 628w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/Dia2-285x300.png 285w\" sizes=\"(max-width: 628px) 100vw, 628px\" \/><\/p>\n<p style=\"text-align: center\"><a class=\"cta__button button\" href=\"https:\/\/www.rsconnect.net\/en\/solutions\/alm-overview\/alm-pro\/\">More info<\/a><\/p>\n<p><strong>Option 3: Business Connector<\/strong><\/p>\n<p>Our Business Connector integrates the Unified Communications system with the customer\u2019s workspace reservation software. If a user checks into a flexible desk, the Business Connector automatically configures the associated desk phone for that user.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" class=\"aligncenter wp-image-6662 size-large\" src=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/Dia3-1024x572.png\" alt=\"Extension Mobility is automatically activated by the workdesk reservation software and the Business Connector\" srcset=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/Dia3-1024x572.png 1024w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/Dia3-300x168.png 300w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/Dia3-768x429.png 768w, https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2023\/02\/Dia3.png 1036w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: center\"><a class=\"cta__button button\" href=\"https:\/\/www.rsconnect.net\/en\/articles\/desk-reservation-software-desk-phones-management\/\">More info<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Extension Mobility &#8211; also known as hoteling or hot desking &#8211;  is a powerful IP telephony feature. How do you use this feature in both a user-friendly and a secure manner?<\/p>\n","protected":false},"featured_media":5897,"menu_order":0,"template":"","categories":[27],"tags":[15,29],"class_list":["post-2368","article","type-article","status-publish","has-post-thumbnail","hentry","category-articles","tag-extension-mobility","tag-user-experience"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Make Extension Mobility Userfriendly - RSconnect<\/title>\n<meta name=\"description\" content=\"How to make Extension Mobility userfriendly? RSconnect offers three userfriendly &#039;one-click Extension Mobility&#039; solutions. Check the solutions and the demo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Make Extension Mobility Userfriendly - RSconnect\" \/>\n<meta property=\"og:description\" content=\"How to make Extension Mobility userfriendly? RSconnect offers three userfriendly &#039;one-click Extension Mobility&#039; solutions. Check the solutions and the demo.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/\" \/>\n<meta property=\"og:site_name\" content=\"RSconnect\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-07T20:23:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2021\/11\/Afbeelding4-microsoft-stock.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1078\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/\",\"url\":\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/\",\"name\":\"Make Extension Mobility Userfriendly - RSconnect\",\"isPartOf\":{\"@id\":\"https:\/\/www.rsconnect.net\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2021\/11\/Afbeelding4-microsoft-stock.jpg\",\"datePublished\":\"2017-02-19T19:41:42+00:00\",\"dateModified\":\"2023-09-07T20:23:27+00:00\",\"description\":\"How to make Extension Mobility userfriendly? RSconnect offers three userfriendly 'one-click Extension Mobility' solutions. Check the solutions and the demo.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/#primaryimage\",\"url\":\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2021\/11\/Afbeelding4-microsoft-stock.jpg\",\"contentUrl\":\"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2021\/11\/Afbeelding4-microsoft-stock.jpg\",\"width\":1078,\"height\":720},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.rsconnect.net\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Articles\",\"item\":\"https:\/\/www.rsconnect.net\/en\/articles\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Make Extension Mobility Userfriendly\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.rsconnect.net\/en\/#website\",\"url\":\"https:\/\/www.rsconnect.net\/en\/\",\"name\":\"RSconnect\",\"description\":\"UC Security Solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.rsconnect.net\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Make Extension Mobility Userfriendly - RSconnect","description":"How to make Extension Mobility userfriendly? RSconnect offers three userfriendly 'one-click Extension Mobility' solutions. Check the solutions and the demo.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/","og_locale":"en_GB","og_type":"article","og_title":"Make Extension Mobility Userfriendly - RSconnect","og_description":"How to make Extension Mobility userfriendly? RSconnect offers three userfriendly 'one-click Extension Mobility' solutions. Check the solutions and the demo.","og_url":"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/","og_site_name":"RSconnect","article_modified_time":"2023-09-07T20:23:27+00:00","og_image":[{"width":1078,"height":720,"url":"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2021\/11\/Afbeelding4-microsoft-stock.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/","url":"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/","name":"Make Extension Mobility Userfriendly - RSconnect","isPartOf":{"@id":"https:\/\/www.rsconnect.net\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/#primaryimage"},"image":{"@id":"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/#primaryimage"},"thumbnailUrl":"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2021\/11\/Afbeelding4-microsoft-stock.jpg","datePublished":"2017-02-19T19:41:42+00:00","dateModified":"2023-09-07T20:23:27+00:00","description":"How to make Extension Mobility userfriendly? RSconnect offers three userfriendly 'one-click Extension Mobility' solutions. Check the solutions and the demo.","breadcrumb":{"@id":"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/#primaryimage","url":"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2021\/11\/Afbeelding4-microsoft-stock.jpg","contentUrl":"https:\/\/www.rsconnect.net\/en\/wp-content\/uploads\/2021\/11\/Afbeelding4-microsoft-stock.jpg","width":1078,"height":720},{"@type":"BreadcrumbList","@id":"https:\/\/www.rsconnect.net\/en\/articles\/extension-mobility-userfriendly\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.rsconnect.net\/en\/"},{"@type":"ListItem","position":2,"name":"Articles","item":"https:\/\/www.rsconnect.net\/en\/articles\/"},{"@type":"ListItem","position":3,"name":"Make Extension Mobility Userfriendly"}]},{"@type":"WebSite","@id":"https:\/\/www.rsconnect.net\/en\/#website","url":"https:\/\/www.rsconnect.net\/en\/","name":"RSconnect","description":"UC Security Solutions","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.rsconnect.net\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.rsconnect.net\/en\/wp-json\/wp\/v2\/article\/2368"}],"collection":[{"href":"https:\/\/www.rsconnect.net\/en\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.rsconnect.net\/en\/wp-json\/wp\/v2\/types\/article"}],"version-history":[{"count":14,"href":"https:\/\/www.rsconnect.net\/en\/wp-json\/wp\/v2\/article\/2368\/revisions"}],"predecessor-version":[{"id":6891,"href":"https:\/\/www.rsconnect.net\/en\/wp-json\/wp\/v2\/article\/2368\/revisions\/6891"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rsconnect.net\/en\/wp-json\/wp\/v2\/media\/5897"}],"wp:attachment":[{"href":"https:\/\/www.rsconnect.net\/en\/wp-json\/wp\/v2\/media?parent=2368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rsconnect.net\/en\/wp-json\/wp\/v2\/categories?post=2368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rsconnect.net\/en\/wp-json\/wp\/v2\/tags?post=2368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}